IT Support Specialist
- Джерело:
- djinni.co
Що робити
- Respond to requests for technical assistance in person, via phone, email and ticket support center;
- Install, troubleshoot and resolve end-user IT technical matters such as software, hardware, and multimedia systems;
- Provide guidance, assistance, coordination and follow-up on clients questions and issues;
- Follow standard IT procedures, logging all IT interactions and administering IT software;
- Fully supporting, configuring, maintaining and upgrading corporate IT infrastructure, including systems and networks;
Що очікуємо
- 2+ years of Experience as a Help Desk / IT Support
- High customer orientation skills;
- Familiarity with Hardware components (Desktops, Laptops);
- Experience with handling IT tasks on MacOS and Windows OS;
- Experience with one of the following IT backend environments (Active directory, Microsoft Azure AD, Okta, Microsoft Office 365, Google Workspace);
Що пропонуємо
- Be part of a leading global mobile gaming company with a unique product enjoyed by millions;
- Thrive in an exceptional, innovative, and dynamic environment;
- Enjoy full transparency and open communication with talented colleagues across teams;
- Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company;
- Influence and help build personalized product experiences that impact millions of users worldwide.
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