IT Specialist (starts

7:00 AM (Kyiv time)) в Modus Soft, Львів, за кордоном

Що робити

Hardware & devices: procure, configure, deploy, and track laptops, phones, and peripherals; maintain an accurate asset inventory (lifecycle, warranty, disposal) and handle repairs/RMA with vendors.
Device management (JumpCloud): administer JumpCloud as the MDM platform across macOS, Windows — device enrollment, configuration policies, security baselines, full-disk encryption, patching, and remote lock/wipe.
Identity & accounts (JumpCloud): manage users, groups, and devices in JumpCloud as the central directory; configure SSO, MFA, and password policies; integrate cloud apps via SAML/SCIM and apply least-privilege access.
Onboarding & offboarding: own the IT side of joining and leaving — prepare hardware, provision accounts and access from role-based templates, and securely revoke access and recover devices on exit.
SaaS administration: manage the company SaaS stack (Google Workspace, Slack, Zoom, Atlassian, 1Password, GitHub etc.) — provisioning, licenses, renewals, and cost optimization, ideally automated via JumpCloud SSO/SCIM.

2+ years of experience in an IT support / IT administration / helpdesk role.
Hands-on experience with macOS and Windows, plus iOS/Android device management.
Experience administering JumpCloud (or a comparable MDM + directory platform such as Jamf, Intune, or Okta).
Solid understanding of user accounts, permissions, SSO, and MFA.
Familiarity with ITIL best practices and a willingness to learn and apply structured IT support processes.

Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot