Head of VIP Operations
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Own and manage the full VIP lifecycle, including Active VIP, Recovery, Reactivation, High Roll, and PreVIP segments
- Drive VIP revenue growth by increasing player activity, deposits, retention, and lifetime value
- Monitor and optimize key metrics including churn, downgrades, reactivation, retention, and VIP base stability
- Lead the High Roll function, balancing commercial opportunities, player retention, and risk management
- Oversee the PreVIP pipeline and improve conversion into the VIP segment
Що пропонуємо
- Fully remote work
- Competitive compensation with fixed salary and monthly KPI based bonus
- Paid vacation and sick leave
- Access to a corporate psychologist, including individual and group sessions
- Monthly leadership and professional development programs
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