Head of Operations / Operations Lead ( iGaming, UK)
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Own daily operations of the UK casino.
- Control the full player journey: Registration → KYC → Deposit → Gameplay → Bonus → Retention/VIP → Withdrawal.
- Identify issues affecting conversion, retention, payments, player experience and revenue.
- Work closely with Product and Development on priorities, fixes and improvements.
- Coordinate Payments, CRM, Support, Risk and Compliance operational flows.
Що очікуємо
- 4+ years of experience in iGaming.
- Experience in Operations / Casino Operations / Product Operations / Payments Operations or a similar senior role.
- Hands-on experience with the UK iGaming market is mandatory.
- Strong online casino background.
- Good understanding of UKGC-regulated operations, KYC/AML and Safer Gambling processes.
Що пропонуємо
- Experience with a custom-built casino platform.
- PSP integrations / payment orchestration.
- CRM / Retention or VIP background.
- Game providers / aggregators.
- SQL / BI tools.
Схожі вакансії
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