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Head of Operations / Operations Lead ( iGaming, UK)

Рівень:
lead
Джерело:
djinni.co
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Що робити

  • Own daily operations of the UK casino.
  • Control the full player journey: Registration → KYC → Deposit → Gameplay → Bonus → Retention/VIP → Withdrawal.
  • Identify issues affecting conversion, retention, payments, player experience and revenue.
  • Work closely with Product and Development on priorities, fixes and improvements.
  • Coordinate Payments, CRM, Support, Risk and Compliance operational flows.

Що очікуємо

  • 4+ years of experience in iGaming.
  • Experience in Operations / Casino Operations / Product Operations / Payments Operations or a similar senior role.
  • Hands-on experience with the UK iGaming market is mandatory.
  • Strong online casino background.
  • Good understanding of UKGC-regulated operations, KYC/AML and Safer Gambling processes.

Що пропонуємо

  • Experience with a custom-built casino platform.
  • PSP integrations / payment orchestration.
  • CRM / Retention or VIP background.
  • Game providers / aggregators.
  • SQL / BI tools.

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