Customer Support Specialist (Tourism Operations)
Talent First
- Формат:
- повний remote
- Зарплата:
- $1 000 - $1 400 на місяць
- Джерело:
- jobs.dou.ua
Що робити
- ● Coordinate the full fulfilment process for tours — from ticket purchase and supplier assignment to on-tour client assistance.
- ● Verify and prepare upcoming bookings, guaranteeing that all logistics, timing, and service elements are perfectly aligned.
- ● Create accurate operational communications, including tour reminders, client updates, and supplier confirmations.
- ● Communicate with clients via email, phone, and messaging platforms to provide assistance, manage last-minute changes, and resolve on-tour disruptions with calm and professionalism.
- ● Collaborate cross-functionally with the Operations, Guide Management, and Sales teams
Що пропонуємо
- Working equipment provided if needed
- Medical insurance after 3 months of employment
- Accountant support for employees based in Ukraine
- 20 business days of paid vacation annually
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