Customer Support Manager
Netfully, Івано-Франківськ, за кордоном
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Provide help to customers using your organisation’s products or services.
- Investigate and solve customers’ problems, which may be complex or long-standing, that have been passed on by customer service assistants.
- Analyse statistics or other data to determine the level of customer service.
- Produce written information for customers, often involving the use of computer packages and software.
- Write reports and analyse customer service performance.
Що очікуємо
- High level of English (Upper-Intermediate).
- Basic knowledge of software development processes.
- Basic understanding of computer networks, including internal and external networks.
- Familiarity with network concepts such as port forwarding.
- You are a great logical & creative thinker.
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