Customer Support Agent for Gambling
- Джерело:
- djinni.co
Що робити
- Respond to customer inquiries via email and chat promptly and professionally.
- Troubleshoot and resolve issues according to company guidelines.
- Escalate complex issues to Supervisors or specialized teams.
- Document customer interactions and track issue resolution.
- Maintain knowledge of products, services, and processes to provide accurate information.
Що очікуємо
- At least 1 year of experience in Customer Support in Gambling.
- Perfect knowledge of English language is a must (C1+)
- Good understanding of customer service principles and problem-solving skills.
- Ability to communicate clearly and professionally with customers.
- Detail-oriented, organized, and able to manage multiple tasks.
Що пропонуємо
- Fast career growth opportunities - high performers can be promoted within the first year
- Transparent salary review system based on performance and results
- Opportunity to gain experience in working with various brands and industries
- Supportive management and clear performance expectations
- A fast-growing environment with real impact on company processes and development
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