Customer Support Agent
- Зарплата:
- $1 100 - $1 600 на місяць
- Джерело:
- djinni.co
Що робити
- Handle player tickets: chat, email, WhatsApp.
- Assist with deposits, withdrawals, KYC issues, and bonuses.
- Escalate cases to Risk, VIP, Payments when needed.
- Follow SLA, maintain high CSAT/NPS.
- Work in shift-based 24/7 schedule.
Що очікуємо
- Experience: 6–12 months (less is acceptable with strong language skills).
- Spanish - B1
- English - B2
- Customer-oriented mindset, calm under pressure.
- Basic understanding of casino terms and processes (training provided).
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