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CRM (SMS / WhatsApp / Telegram / Push)

Джерело:
djinni.co
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Що робити

  • Provider Sourcing & Vendor Management
  • Systematically source new providers to expand geographic coverage, reduce costs, improve deliverability, or introduce new functionality;
  • Evaluate providers based on geographic coverage, pricing, throughput (messages/minute), API documentation quality, reputation, and overall reliability;
  • Request and compare commercial terms and maintain a database of tested providers to avoid duplicate testing;
  • Support contract processes in cooperation with the Legal team.

Що очікуємо

  • Experience working with SMS aggregators and/or WhatsApp BSPs at scale, with specific examples of geographies, traffic volumes, provider changes, and their financial impact;
  • Strong technical background: confident use of REST APIs and Postman, webhook configuration, and ability to work directly with API documentation. A practical technical task will be included in the interview process;
  • Vendor management experience, including price negotiations, route testing, and the ability to distinguish actual provider capabilities from sales promises;
  • Understanding of channel economics, including cost per message, conversion rates, and route profitability/ROI;
  • Ex

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