CRM Analyst

Що очікуємо

• Experience: 3–5+ years of proven experience in data analytics, specifically within CRM, Marketing, or Product environments.
• SQL Mastery: Advanced proficiency in SQL for extracting, manipulating, and analyzing complex datasets.
• BI Tools: Hands-on experience building and maintaining dashboards using BI platforms (such as Power BI, Tableau, Looker, or Metabase).
• Customer Analytics: Solid track record in analyzing user behavior, customer journeys, and key product metrics.
• CRM Metrics: Deep understanding of CRM performance, user engagement, and retention indicators ($Retention\ Rate$, $Churn$, $LTV$, $Cohort\ Analysis$).