Corporate IT HelpDesk Specialist
- Джерело:
- djinni.co
Що робити
- Set up, configure, issue, maintain, and troubleshoot corporate laptops and mobile devices.
- Manage corporate devices through Mobile Device Management (MDM) and Endpoint Detection and Response (EDR) solutions within delegated access rights.
- Administer Google Workspace, including user accounts, access permissions, groups, and corporate settings.
- Manage employee IT onboarding and offboarding, including device allocation and retrieval, account provisioning, access changes, and deactivation.
- Administer corporate applications and support employees with access and configuration issues.
Що очікуємо
- At least 3 years of experience in IT support, corporate IT, or a similar technical support role.
- Hands-on experience administering Google Workspace.
- Practical experience supporting macOS, iOS, and Android devices.
- Hands-on experience with Mobile Device Management (MDM) solutions and corporate device management.
- Familiarity with Endpoint Detection and Response (EDR) tools and endpoint security practices.
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