Client Service Manager (L1)
Dataweb Global Group, за кордоном
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Act as a liaison between technical specialists and clients, ensuring smooth and mutually beneficial cooperation
- Handle day-to-day customer requests, including administrative inquiries, billing and payment questions, control panel access, account management, service provisioning, and coordination with internal teams to ensure timely issue resolution
- Coordinate and oversee all internal work related to customer orders, maintaining communication with both clients and technical teams throughout all stages of delivery
- Provide full documentary support for each order (contracts, invoices, etc.), and maintain accurate order data in internal company systems
- Collect and analyse statistics upon request, preparing insights and proposals based on the data
Що очікуємо
- Knowledge of the hosting market (dedicated servers, CDN, VPS, domains, etc.)
- Basic knowledge of networking technologies and internet services
- Experience working with B2B clients, with a strong focus on service quality and its development
- Excellent communication skills and experience in handling proposals and objections effectively
- Strong verbal and written communication skills
Схожі вакансії
React Fullstack Engineer — Client / Mobile (React Native)All Aces Games$2 000 - $3 400 на місяцьremote- YouTube Video EditorHack japanese
- Backend Platform (Video Streaming)King's Choice
- Business Process Manager (hybrid work in Warsaw)Synergetica
- ERP Product Manager - Manufacturing and Warehouse areasEnapps$1 200 - $3 000 на місяць
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot