We’re looking for a Billing Operations Manager to join our team. If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.
For someone who is analytical, proactive, and excited by the world of financial operations. 0.5+ years in financial industry · Integrations · Billing Systems · Excel · English B2+ · Analytical Skills
What you’ll do: • Perform daily, weekly, and monthly monitoring of Operational KPIs; • Analyse data, identify any anomalies, errors, or deviations affecting the system, and proactively troubleshoot issues; • Provide efficient routing and flow management for maximum efficiency and processing speed; • Understand financial service workflows, existing monitoring, analysis, and back-office tools; • Collaborate with other departments across the company, including product development and technical support; • Systematic preparation of reports in Tableau to monitor key operational indicators; • Develop and implement improvements to monitoring processes and operations to increase efficiency and reduce risk.
Your expertise: • 0.5+ years of experience in financial industry; • Understand financial service workflows, third-party integrations, user journeys, and system interactions; • Confident with processing financial information; • Ability to work effectively with billing systems and monitoring tools (Kibana, etc); • Excellent communication skills with external partners and service providers; • Advanced Excel and other MS Office software user; • English from upper-intermediate level; • Initiative and proactive approach; • High level of independence and ability to take responsibility.
It would be great if you also have: • Experience in analytical tools (e.g.Tableau).
Life at Emergine: Stay Supported
100% paid sick leave
21 working days of paid vacation
Medical support for office and remote employees
Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.
Work Without Borders
International team
Global collaboration
Flexible work models depending on the role
Remote, hybrid or office-based setup depending on the position
Grow Through Motion
PDP and career development plans
Regular feedback sessions
Leadership opportunities
Continuous professional development
Knowledge-sharing sessions
Management development initiatives
Create Real Impact
Ownership from early stages
International projects
Complex and meaningful challenges
Collaborative management
Open communication
Low bureaucracy
Space for initiative and innovation
Hiring process: HR Interview · Interview with Team Lead · Reference check · Job Offer
