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Account Manager

Джерело:: djinni.co

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Що робити

Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor;
Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs;
Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth;
Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities;
Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach;

Що пропонуємо

We believe that a happy team builds the best products. Here’s how we support you:
Remote & Flexible: Work from anywhere. Core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon–Fri;
Financial Stability: Timely compensation payments;
Personal Equipment Policy: Equipment is provided to ensure comfortable and efficient work;
Knowledge Sharing: Regular sessions to discuss new trends, share insights, and grow together;

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