Account Manager / Client Manager
- Джерело:
- djinni.co
Що робити
- Manage client onboarding and provide ongoing post-onboarding support.
- Act as a key point of contact for clients, responding to questions and coordinating follow-ups.
- Track new client launches and monitor each client's progress through the relevant stages.
- Keep communication and client status up to date, ensuring no request or follow-up is overlooked.
- Coordinate with internal teams to resolve client questions and move processes forward.
Що очікуємо
- Previous experience in client management, customer support, account management, sales support, or a similar client-facing role.
- Strong communication skills and a genuine client-oriented mindset.
- Proactive approach: you don't wait for instructions when you can identify and solve an issue yourself.
- Ability to work quickly and efficiently in a dynamic environment.
- Strong follow-up and organizational skills - you keep track of multiple clients, requests, and deadlines.
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