Customer Success Manager
- Джерело:
- djinni.co
Що робити
- Manage and develop long-term relationships with B2B clients using the platform
- Lead onboarding of new partners and support the launch of their programs
- Advise clients on how to effectively use platform features and maximize value
- Gather and analyze client feedback, translating insights into product improvements
- Collaborate with support, product, and engineering teams to resolve client issues
Що очікуємо
- 2+ years of experience in an IT company as a Customer Success Manager or in a similar role
- Hands-on experience working with B2B clients
- Understanding of SaaS products and digital platforms
- Basic knowledge of web technologies, APIs, and client-server architecture
- Ability to analyze technical issues and clearly communicate them to engineering teams
Що пропонуємо
- 20 working days of paid vacation annually
- 22 sick leave days
- Medical insurance
- Corporate discount program
- Access to courses, training, and a self-learning library
Схожі вакансії
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