VIP Customer Support Representative
- Джерело:
- djinni.co
Що робити
- Providing excellent customer service via online chat and email.
- Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
- Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
- Ensuring high-quality service in full compliance with internal procedures and service standards.
- Additionally motivating customers to make deposits and increasing brand retention.
Що пропонуємо
- Flexible schedule and freedom to choose your work format: remote or from our offices in Kyiv or Warsaw.
- 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations - in progress).
- A team where it’s easy to ask questions, learn, contribute, and be yourself.
- Coverage for professional events, training, and certifications.
- Team buildings, birthday gifts, and a community that truly cares.
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