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Vip Account Manager

Джерело:
djinni.co
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Що робити

  • Relationship Building: Build and maintain strong long-term relationships with VIP clients through consistent and personalized communication.
  • Multi-Channel Communication: Communicate with clients via email and messengers while adapting communication style to customer needs and expectations.
  • Client Analysis & Retention: Monitor client activity, behavior, and KPIs to identify opportunities for retention, growth, and reactivation.
  • Upselling & Revenue Growth: Develop and implement tailored upselling and cross-selling strategies to maximize customer value and increase revenue.
  • Reporting & Performance Tracking: Prepare reports on client performance, engagement trends, and campaign effectiveness.

Що пропонуємо

  • Competitive salary in EUR;
  • Shift schedule: 2/2 days, 12-hour, including night shifts, remote;
  • Paid public holidays, vacation, and sick leave;
  • Compensation for medical expenses, sports activities, courses, and educational materials;
  • Annual compensation review through regular performance reviews;

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