Team Lead System Administrator

Що робити

• Provide day-to-day support for internal users across macOS and Windows environments.
• Analyze recurring support requests and turn them into documented processes, checklists, automations, or self-service solutions.
• Build and maintain clear IT operations documentation, including runbooks, onboarding/offboarding flows, access management rules, hardware lifecycle processes, and incident response steps.
• Manage hardware inventory, procurement, device preparation, software licenses, and equipment handover/return processes.
• Administer Google Workspace, Slack, 1Password, and other internal SaaS tools.