Fit4Me is looking for a Payment Manager who will support payment infrastructure, billing logic, and optimization of the payment experience. In this role, you will contribute to the payment strategy, work on the billing system, and help drive decisions that impact revenue, retention, and scalable growth across Tier 1–2 markets. This role is well-suited for someone who is hands-on and detail-oriented: comfortable executing on defined priorities while contributing ideas to improve the payment function
This role is a great fit if you:
Want to work in the payments domain and contribute to revenue outcomes, not just manage processes.
Think in terms of growth and understand how payments impact conversion, LTV, and product scalability.
Can prioritize and execute, making decisions where the balance between approval, cost, and risk delivers the best business outcome.
Feel comfortable being hands-on with day-to-day payment operations and initiatives.
Impact Areas: 1. Payment Strategy & Revenue Growth
Support the payment strategy as part of the overall growth approach, contributing to revenue, LTV, and product scalability.
Track key payment metrics (payment success rate, renewal rate, recovery rate) and help improve them through data-driven solutions.
Support billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
Help prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
Optimize the payment experience in close collaboration with the Product team.
2. Payment Infrastructure & Scaling
Support the payment infrastructure: multi-PSP setup, routing, orchestration.
Help evaluate and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
Help ensure stable payment processing while scaling traffic and revenue.
3. Cost & Efficiency Management
Support optimization of payment processing costs (PSP fees, routing, balancing conversion vs cost).
Assist in communication with payment providers and help improve partnership terms.
Support tracking of payment margin as part of the product’s unit economics.
4. Risk & Stability Control
Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
Help implement approaches that enable scaling without exceeding risk benchmarks.
5. Execution & Collaboration
Execute day-to-day payment operations tasks.
Work directly with the Head of Payments, Product, and Marketing teams to support growth initiatives.
What we expect from you:
2+ years in payments / billing / subscription-based products, with exposure to payment conversion, retention, or revenue.
Experience working with high-volume payments and understanding how scale affects performance metrics.
Familiarity with end-to-end payment flows: payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, and subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).
Working understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics and form hypotheses.
Exposure to Tier 1 / Tier 2 markets and localizing payment methods is a plus.
Familiarity with payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations.
Upper-Intermediate (B2+) English for working with providers and cross-functional teams.
What success looks like in this role:
Payment infrastructure operates reliably: contributing to high approval rates and controlled risk levels.
Payments processes run smoothly: supporting improved payment conversion, renewal rates, and recovery of failed payments.
Strong execution on defined priorities: clear communication with the Head of Payments on progress and blockers.
Payment processing costs are monitored and flagged for optimization.
Day-to-day payment operations run without bottlenecks.
Hiring process: Recruiter interview → Technical Interview →
