We are looking for an Operations Manager with a strong focus on process optimization and operational excellence to take ownership of product operations across our multi-brand iGaming portfolio from task intake and prioritization to delivery, process control, cross-functional coordination, and ongoing support. If you have a strong background in project, delivery, or operations management and thrive in a fast-paced environment where ASAP requests and shifting priorities are the norm, we'd love to connect with you.
HOW YOU WILL MAKE AN IMPACT:
Own projects end-to-end (intake → onboarding → launch → ongoing support) with a strong focus on process execution
Act as the main point of coordination: manage communication, follow-ups, and escalations across teams
Ensure timelines, SLAs, deliverables, and workflows are consistently followed
Drive structured interaction between teams within the company through clear processes and alignment
Oversee contracts, invoicing, payments, and scope changes as part of operational workflows
Identify and proactively flag process, delivery, and operational risks
Prepare clear reporting and ensure transparency of ongoing processes
Build, optimize, and maintain internal and cross-functional processes
Ensure adherence to workflows, SLAs, and agreed ways of working
Identify bottlenecks and eliminate inefficiencies in processes and execution flow
Design and implement workflows, SOPs, and process improvements
Improve cross-team collaboration through standardized processes within the company
Take ownership of process improvements and hands-on operational execution
WHAT WILL HELP YOU SUCCEED IN THE ROLE:
3–5+ years of experience in Project / Delivery / Operations Management
Upper-intermediate English (B2+)
Strong ownership and execution mindset
Experience in process design and optimization
Proven cross-functional coordination experience
Experience managing onboarding, launches, and delivery cycles
Solid understanding of SLAs, timelines, and dependencies
Strong communication and stakeholder management skills
Confident user of Miro, Notion, Slack, Google Workspace, and CRM systems
Nice to Have
Experience in iGaming, affiliate marketing, or digital B2B environments
Experience with contracts, invoicing, and legal/finance coordination
Familiarity with Jira or NetHunt CRM
Automation / no-code mindset
Basic technical understanding of integrations and workflows
WHY YOU’LL LOVE IT HERE:
Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Unlimited vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
Co-working space reimbursement to save your nerves from always working from home :)
