Operations Manager (Payment)

RISK Inc

Що робити

Metrics Monitoring & Anomaly Detection: Track key payment and product performance metrics daily; spot deviations early and investigate root causes.
Conversion Optimization: Analyze conversion drops across payment systems and product flows, route identified issues to relevant teams, and manage them through to resolution.
Financial Operations & Reconciliations: Perform daily/regular reconciliations of balances, settlements, FX, and processor fees to ensure complete transactional accuracy.
Cost Optimization Strategy: Model, justify, and execute cost-saving strategies for payment operations—taking full ownership of project timelines, cross-functional alignment, and final deliverables.
Operational Problem Solving: Resolve operational bottlenecks independently by negotiating directly with internal teams (Engineering, Product, Analytics) and external providers.

Excel / Google Sheets: Advanced data modeling, lookup functions, pivot tables, and scenario analysis skills.
Payments & Product Metrics: Deep understanding of payment processor performance, authorization rates, conversion funnels, settlements, FX, and fee structures in a business context.
BI & Dashboards: Hands-on experience working with Business Intelligence tools (e.g., Tableau, Looker, Power BI) to track operational health.
Automation: Practical experience automating routine tasks (using SQL, Python, scripts, or low-code/no-code workflow automation tools).
Business Communication: Ability to synthesize complex data into concise, structured presentations or one-pagers for stakeholders.

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