Network Engineer L3 Support
- Джерело:
- djinni.co
Що робити
- Act as the L3 escalation point for IT Support for complex network-related incidents.
- Troubleshoot and resolve issues related to corporate VPN connectivity, internal resource availability, DNS, routing, firewall policies, NAT and network access.
- Perform end-to-end troubleshooting from the user endpoint to corporate/internal resources, identifying the root cause across endpoint, LAN/Wi-Fi, VPN, firewall, routing, cloud and application connectivity layers.
- Configure and maintain firewall policies, routing, NAT and network access rules.
- Investigate recurring network incidents, perform RCA and implement preventive measures.
Що очікуємо
- Strong knowledge of networking fundamentals: TCP/IP, DNS, DHCP, routing, NAT, VLAN, HTTP/HTTPS and network security fundamentals.
- Strong hands-on experience with network troubleshooting and root cause analysis across endpoint, LAN/Wi-Fi, VPN, firewall, routing and application connectivity layers.
- Deep understanding of remote-access VPN technologies and protocols, including IPSec, SSL VPN, WireGuard and related tunneling technologies.
- Hands-on experience administering and troubleshooting NGFW/firewall, VPN, routing and network infrastructure.
- Experience with enterprise network equipment and solutions from vendors such as Fortinet, MikroTik and Ubiquiti.
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