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Junior IT Process Manager

Raiffeisen Bank
Місто:
Київ
Формат:
повний remote
Рівень:
junior
Джерело:
jobs.dou.ua
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Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.

Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank’s products and services, and develop their business, because we are #TogetherWithUkraine.

Your future responsibilities:

IT Process and IT Control Management:

IT Processes: Supporting the IT department in ensuring compliance of IT controls with group policies and standards; supporting and implementing the Bank’s IT processes, standards, and policies; collecting, analyzing, and documenting requirements for IT processes

IT Controls: Setting up IT controls, gathering evidence of IT control execution, compiling consolidated comments, and closing IT controls in the dedicated software. Communicating with IT control owners to collect, clarify, and adjust evidence

SLM Process: Coordinating the Service Level Management process, updating process documentation in accordance with requirements, and managing the SLM repository

IT Audit:

IT Audit Coordination: Interacting with regulatory, internal, and external audits

Handling IT Audit Requests: Reviewing and verifying information, and monitoring compliance with deadlines. Communicating with IT departments to clarify details regarding requests, and consolidating large volumes of information

Your skills and experience:

Active use of digital technologies and software solutions: PowerPoint, PowerBI, Grafana, Jira/Confluence; advanced MS Excel skills (working with large datasets, writing formulas); proficiency with AI/GPT tools, etc

Knowledge of standards such as ITIL and COBIT will be an advantage

Analytical mindset: risk analysis, auditing, and process performance evaluation

Basic understanding of IT infrastructure and systems

Attention to detail and accuracy: ability to process large volumes of information error-free.

Proactivity and result-orientation: ability to articulate thoughts clearly and practice active listening

Multitasking: readiness to work on multiple tasks simultaneously, strong self-organization, and the ability to switch between tasks without compromising quality

We offer what matters most to you:

Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank

Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children

Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment

Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office

Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program

A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs

Career opportunities: we encourage advancement within the bank between functions

Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Fli

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