IT Support Engineer
NDA Recruitment
- Місто:
- Київ
- Джерело:
- jobs.dou.ua
Що робити
- Technical Support:
- Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
- Troubleshoot and resolve hardware, software, and network-related issues.
- Escalate complex problems to higher-level teams as needed.
- Systems Maintenance:
Що очікуємо
- Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
- 2+ years of experience in a technical support or similar role.
- Familiarity with Atlassian for documentation and collaboration.
- Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
- Excellent verbal and written communication skills to interact with technical and non-technical users.
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