IT Servicedesk Specialist
VOLMI - A Virtuos Studio
- Місто:
- Київ
- Джерело:
- jobs.dou.ua
Що робити
- Provide support to Studios’ employees on L1 level, working with Servicedesk ticket system.
- Perform user workstation and notebook diagnosis, repair and upgrades.
- Prepare workstations and carry on the PC setup process for new employees.
- Install, update or change the software deployed on user workstations.
- Manage the information security for end-user systems, handle security incidents and reports.
Що очікуємо
- 1+ years of working experience as an IT system administrator or helpdesk/support specialist.
- Good knowledge of user operating systems (Windows, MacOS).
- Experience in performing workstation setup, PC and notebook repair, and knowledge of all kinds of PC hardware.
- Ability to perform user hardware and software bug analysis.
- Basic knowledge and skills working with typical Office (O365), Art (Autodesk, Adobe, etc.) and Dev production software.
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