Help Desk Lead
JustMarkets Tech
- Формат:
- повний remote
- Рівень:
- lead
- Джерело:
- jobs.dou.ua
Що робити
- Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality;
- Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance;
- Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement;
- Management and optimization of corporate software licenses;
- Supervision of the configuration and support of macOS, Linux, and Windows environments;
Що очікуємо
- 5+ years of experience in SysAdmin / IT Support / HelpDesk roles;
- 2+ year of team leadership;
- Experience in process building, automation;
- Solid understanding of networking (VLANs, IPsec, DNS, etc.);
- Strong experience with MacOS, Unix/Linux, and Windows administration;
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