🎯 Role Overview:
As TrueLabel’s Head of Payments you will become the driving force of our team! You’ll get to travel and meet partners, all while leading our payments strategy, performance, and operations end-to-end. Your mandate: deliver best-in-class approval rates and customer experience at the lowest possible cost—while keeping us compliant, scalable, and ready for new markets.
⚙️Your Tasks:
Strategy: Scale payment solutions for Tier 1 & Tier 2 GEOs;
Partnerships: Source, negotiate, and integrate new PSPs, Acquirers, and APMs;
Optimization: Maximize Success Rates and minimize transaction costs/latencies;
Risk Management: Oversee anti-fraud, chargebacks, and compliance (AML/KYC);
Analysis: Monitor P&L per payment method and provide data-driven reports.
👤Our criteria:
3+ years in a senior Payments role within iGaming/Gambling;
Expertise in High-Risk processing (Cards, P2P, Crypto);
Strong network of active contacts with PSPs and acquiring banks;
Experience with Tier 1 & Tier 2 regulatory and payment landscapes;
Upper-Intermediate English and strong negotiation skills.
💼 Our offer:
Flexible work setup — work remotely or from the office, we focus on results, not location;
Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
Relocation support for team members who want to move;
Regular performance-based bonuses that reward individual and team impact;
Learning support — we cover 50% of professional courses and development programs;
Language & wellbeing support — we cover 50% of English classes and psychological consultations;
Career growth opportunities — we prioritize internal promotions and development;
Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.
