ESP Communications Manager
- Джерело:
- djinni.co
Що робити
- ESP Ticket Management
- Submit, track, and manage support tickets with ESPs on behalf of clients
- Own tickets from initial submission through final resolution and follow-up
- Maintain an organized record of active and resolved tickets across clients and platforms
- Prioritize tickets based on urgency, business impact, and potential account risk
Що очікуємо
- 3+ years of experience working with ESPs, preferably on the ESP side or in support, compliance, deliverability, or communications roles directly interfacing with ESPs
- Deep understanding of ESP compliance processes, abuse prevention, and support workflows
- Exceptional English level - at least C1
- Ability to manage communication and priorities across 30+ streams simultaneously
- Strong understanding of how ESP support, compliance, and deliverability teams operate
Що пропонуємо
- Direct experience working at an ESP in a support, compliance, or deliverability role
- Familiarity with major ESPs and their supp
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