Customer Support Representative
- Джерело:
- djinni.co
Що робити
- Provide timely responses to inquiries regarding product specifications, pricing, lead times, quality docs and basic tech questions;
- Build strong relationships with other CSR’s, Engineering, Quality and other functional departments;
- Work in CRM and ERP systems;
- Investigate, expedite, and resolve issues related to shipments, product quality, returns (RMA), and billing discrepancies;
- Escalate technical concerns to engineering or quality teams when necessary;
Що очікуємо
- Excellent written and verbal communication skills required;
- Excellent customer service skills required;
- Ability to work well with others in a fast-paced collaborative team environment;
- Persistence;
- Responsiveness;
Схожі вакансії
- Customer Support RepresentativeFast Corporate
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- Customer Support Representative (4 night shifts per month, English B2-C1)Fast Corporate$1 000 - $1 500 на місяць
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З блогу Trackr
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