Customer Support Representative (English B2)
WOW24-7
- Місто:
- Львів
- Джерело:
- jobs.dou.ua
Що робити
- Provide telephone support by answering product-related questions (calls, tickets, and chats).
- Manage upgrades through proper escalation channels.
- Process or escalate cancellations based on the client tier.
- Explain the technical details of the projects to customers.
- Address and resolve customer complaints effectively.
Що очікуємо
- Excellent English, written and spoken (B2.2)
- Outstanding written and verbal communication prowess
- Background in customer support or experience in a SaaS project
- Ability to act in non-standard situations Ability to explain the complex in simple words
- Professional attitude A strong technical mindset is mandatory: the ability to investigate systems, identify issues, and learn independently through hands-on exploration.
Схожі вакансії
- Customer Support Specialist, Success Representative (Advanced Written English)MarketZen$1 000 - $1 200 на місяць
- Customer Support Representative (German desk)EverHelp
Customer Support Representative (Night shift)Galaktica, Київ, Львів, Одеса, Ларнака (Кіпр)remote
Customer support representativeSure Lock & Key, Locksmith$650 - $1 200 на місяцьЛьвів- Customer Support RepresentativeAltum Software$600 - $1 000 на місяць
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot