Customer Care Specialist, Superhuman Mail

Що очікуємо

• 1+ year of experience in customer-facing roles, with a technical software product.
• You can distill complexity into clear, concise messaging. You’re effective and are excellent at working in a remote-first environment.
• You move on from difficult situations stronger and happier, and bring care and intention to how your words and actions make others feel.
• You love to troubleshoot and get to the root of technical challenges.
• You develop problem-solving and communication strategies with a deep understanding of human behavior, and you enjoy creating delight and moments of pleasant surprise.