CRM and Promotions Manager (iGaming)
- Джерело:
- djinni.co
Що робити
- Execute and manage CRM campaigns across Email, SMS, Push Notifications, Onsite and In-App channels.
- Build, optimize and maintain automated customer journeys in Smartico.
- Develop and execute retention, activation and reactivation campaigns.
- Manage promotional activities, bonus configurations and campaign launches.
- Create customer segments based on player behavior and lifecycle stage.
Що очікуємо
- 2+ years of experience in CRM, Retention or Promotions within the iGaming industry.
- Strong hands-on experience with Smartico CRM.
- Experience creating and managing customer journeys and automation workflows.
- Experience launching CRM campaigns across multiple communication channels.
- Understanding of player lifecycle management, retention and reactivation strategies.
Що пропонуємо
- Experience with both Casino and Sportsbook products.
- Experience with loyalty programs and gamification.
- Experience with additional CRM platforms and back-office systems.
- HTML email editing skills.
- Russian language proficiency.
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