Cloud Infrastructure Engineer

Що робити

Provide day-to-day operational support across Microsoft 365 and Azure, acting as an escalation point for incidents raised through the Global Service Desk in an ITIL-aligned environment.
Work across the full M365 / Modern Workplace stack — Exchange Online, Entra ID and Conditional Access, security and compliance tooling — keeping the environment stable and secure.
Support the Azure cloud infrastructure that underpins the development and DevOps work streams (the team does not own network infrastructure and does not perform DevOps itself). Take routine and assigned workplace and platform tasks off the existing team to free up their capacity for higher-priority work.
Contribute to problem management and root-cause analysis to deliver lasting fixes, not just quick restores.
Monitor capacity, performance, and availability of cloud services, supporting proactive issue detection across the global estate.

3+ years of hands-on experience in cloud infrastructure
Strong Microsoft background, ideally having progressed from an on-premises infrastructure route into cloud — this foundation matters more than ticking every individual box
Solid, hands-on M365 / Modern Workplace experience across the platform; the workplace side is where the team most needs support.
Working knowledge of Azure cloud infrastructure — administration, governance (RBAC, PIM, policy, subscription structure), monitoring, and maintenance.
Proficiency in PowerShell and Azure Automation for routine operational tasks.

Microsoft Purview (DLP, retention, eDiscovery) and Power Platform governance.
Cloud networking awareness (VNets, NSGs, firewalls, private endpoints, routing).
Infrastructure as Code (Terraform, Bicep, ARM) — useful, though the role is not

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