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Client Engagement Manager

TechMagic
Місто:
Львів
Формат:
повний remote
Джерело:
jobs.dou.ua
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Що робити

  • Customer Engagement Scoring and Prioritization: Evaluate inbound opportunities using established criteria to ensure optimal resource allocation.
  • Process Governance and Compliance: Ensure that pre-sales and discovery processes are strictly followed across the entire team.
  • Information Management: Create and maintain structured shared folders for all engagement files, ensuring clear version control and easy access for all stakeholders.
  • Pre-Sales Team Coordination: Act as the central point for pre-sales activities by scheduling meetings, coordinating between technical and sales teams, and tracking deliverables to ensure deadlines are met.
  • Risk Identification and Escalation: Identify potential customer, commercial, or technical risks early in the pre-sales phase and escalate them to the Lead with clear context.

Що очікуємо

  • Minimum 2+ years of experience in IT services delivery or project management.
  • Previous experience as a Business Analyst (BA), Project Manager (PM), or Engagement Manager.
  • Strong understanding of IT services delivery models and outsourcing engagement structures.
  • Proficient in business English (written and verbal) with excellent professional communication skills.
  • Superior organizational abilities and project management expertise.

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