Contract structure
This role will begin as a paid trial project focused on the successful implementation and launch of approximately 30 priority B2B customer portals.
The initial trial is expected to last approximately one month , although the exact period will depend on portal complexity, customer-data readiness and the agreed delivery plan.
If the initial 30-portal rollout is successful, we intend to offer the successful candidate a long-term contract with responsibility for managing and developing the complete Magento e-commerce function for Chelmsford Safety Supplies.
This is therefore an opportunity to progress from an initial implementation project into a long-term platform ownership and e-commerce leadership role.
Essential Magento B2B experience
Candidates must have genuine, hands-on experience operating Magento 2 or Adobe Commerce within a B2B environment.
Experience with Shopify, Amazon, consumer retail websites, digital marketing or general e-commerce alone will not be sufficient.
The successful candidate must understand the complexities of B2B e-commerce, including:
Customer-specific product catalogues.
Customer-specific pricing.
Company and customer accounts.
Multiple users within one customer organisation.
User roles and permissions.
Multiple delivery locations.
Cost centres and departments.
Spending limits.
Order approval processes.
Bulk user and customer data imports.
Bespoke customer ordering rules.
Customer onboarding and training.
Integration with ERP and order-management systems.
About Chelmsford Safety Supplies
Chelmsford Safety Supplies Ltd is a growing UK supplier of PPE, workwear and managed safety solutions.
Magento is becoming one of the main revenue channels within our business.
Our platform provides bespoke ordering portals for customers and their employees. These are not conventional retail websites.
Each portal provides an individual customer with access to its approved PPE and workwear range, agreed prices, users, delivery locations, permissions and purchasing rules.
A typical portal may contain approximately 14 approved products and support up to 1,000 users.
We currently have approximately 30 priority portals that need to be fast-tracked. Following a successful initial rollout, the programme may expand to approximately 300 customer portals.
Initial trial project
The successful candidate will initially take responsibility for the rollout of approximately 30 priority customer portals.
The trial project will include:
Reviewing the existing Magento platform with CSS and Fluid.
Understanding the existing portal configuration process.
Creating a detailed rollout plan for the 30 priority portals.
Gathering and validating customer, product, pricing and user data.
Configuring portals within Magento.
Setting up customer-specific products and pricing.
Configuring users, permissions, delivery addresses and purchasing rules.
Completing structured user acceptance testing.
Coordinating customer demonstrations and onboarding.
Supporting customers through their first orders.
Identifying technical or development blockers.
Producing clear weekly progress and risk reporting.
Documenting a repeatable process for the wider rollout.
Trial success measures
The initial trial will be considered successful based on:
Delivery of the agreed priority portals.
Accuracy of customer products, prices, users and permissions.
Portals passing structured testing.
Successful customer sign-off.
Customers successfully placing their first orders.
Quality of customer onboarding.
Speed and consistency of portal creation.
Quality of communication with CSS, Fluid and customers.
Creation of a scalable portal implementation process.
Clear identification of future automation and development requirements.
The precise delivery timetable and portal targets will be agreed after the successful candidate has reviewed the platform and customer requirement
