Account Operations Manager
- Джерело:
- djinni.co
Що робити
- Manage voice platform accounts: creating new ones, configuration, and topping up balances
- Generate and monitor Telegram accounts used in outreach campaigns
- Communicate with telephony and SMS vendors: onboarding new providers, resolving issues with existing ones
- Perform data operations in the company's internal operations platform
- Onboard clients: create client profiles in the platform and hand requirements over to the internal team
Що очікуємо
- Accuracy with data — you move values between systems without errors and re-check yourself after entering them; you understand that one typo equals a broken campaign
- Execution discipline — you run the daily checklist yourself, at the same time every day, with no reminders and no skipped items
- Ability to compare actuals against a standard — you look at a set of numbers and thresholds and immediately see what's out of range
- Escalation reflex, not self-treatment — spotted a deviation, passed it on right away: no digging into it alone, no sitting on it until end of day, no fear of delivering bad news
- Written communication as your main working tool — you phrase a request briefly and clearly, run several messenger conversations in parallel, and don't lose threads
Що пропонуємо
- Fully remote work format and flexible working hours.
- Competitive salary pegged to USD.
- 24 days of paid vacation (sick leave, national, religious, and company holidays).
- A friendly communication culture and transparent processes.
- Dynamic work environment.
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