Account Manager
- Джерело:
- djinni.co
Що робити
- Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
- Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
- Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
- Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
- Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
Що пропонуємо
- We believe that a happy team builds the best products. Here is how we support you:
- Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
- Financial Stability: Timely payment for compensation for services
- Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
- Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
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