Account Manager
- Джерело:
- djinni.co
Що робити
- Own and manage client relationships during the delivery phase
- Ensure clear and structured reporting to stakeholders
- Handle escalations and resolve issues in a timely manner
- Identify and drive upsell opportunities within existing accounts
- Develop account growth plans, highlighting risks and blockers
Що очікуємо
- Proven experience as an Account Manager / Customer Success Manager / Project Manager in IT or digital services
- Strong experience managing clients during delivery phases
- Experience with contracts, SoW, and legal documentation processes
- Demonstrated ability to upsell and grow accounts
- Strong stakeholder management and communication skills
Що пропонуємо
- Experience working with distributed teams
- Background in eCommerce / digital product development
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