TikTok Shop Affiliate Support Specialist
- Джерело:
- djinni.co
Що робити
- Manage creator communication across assigned TikTok Shop accounts: respond to messages daily using approved templates, support questions about samples, commissions, challenges, and campaigns, and escalate complex or sensitive cases same day.
- Review and moderate sample request queues: approve creators who meet brand requirements, reject or ignore those who don't, and keep queues cleared daily.
- Vet creators and content for brand fit, quality, engagement, GMV potential, compliance, and brand safety — flagging anything questionable rather than guessing.
- Run creator outreach and campaign support: send approved outreach messages, support collaboration invites and challenge pushes, track responses, and escalate interested creators.
- Monitor assigned accounts daily for open tasks and queue health, keep everything organized and current, and raise blockers or bandwidth concerns proactively.
Що пропонуємо
- Full-time remote work with a long-term engagement.
- Clear processes, templates, and SOPs — structured onboarding into the accounts.
- Direct collaboration with a US-based team.
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