Technical Support Specialist
- Джерело:
- djinni.co
Що робити
- Monitor the status and data of 800+ product applications, keeping records accurate and current.
- Identify and flag technical issues, sync errors, or data discrepancies in real time.
- Escalate issues to the IT team, track them, and follow up to confirm resolution.
- Maintain clear, up-to-date documentation of application status and known issues.
- Handle a portion of resident/property staff inquiries via email — account access, basic how-to, navigation.
Що очікуємо
- 1+ years in a technical support, data operations, or IT-adjacent role.
- Comfortable working with structured data and high volumes of records.
- Basic technical fluency — able to read/understand app status data and communicate clearly with an IT team.
- English Upper-Intermediate (B2).
- Direct customer support experience a plus, not required.
Схожі вакансії
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot