Technical support engineer (night)
- Джерело:
- djinni.co
Що робити
- Monitoring of high-priority services,
- Testing: performance and the new functionality used;
- Diagnostics and solution of user problems when working with the software used;
- Prioritizing user requests;
- Providing individual solutions for customers based on their business needs.
Що очікуємо
- Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
- English level: Upper-Intermediate;
- Strong verbal and corporate communication skills;
- Understanding of the software lifecycle;
- Ability to learn quickly and work as a part of a team;
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