Team Lead SMM Community
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Managing a team of local Community Managers (6+): task setting, syncs, and development through mentoring;
- Developing strategies and content plans for Telegram chats, Instagram, WhatsApp, Discord;
- Analyzing and optimizing Community strategy;
- Establishing communication standards: Tone of Voice, SLA, response structure;
- Synchronizing with SMM, Support, Content teams: sharing insights, ideas, and user triggers;
Що очікуємо
- Leadership role in Community / Social Media 2+ years;
- Managing a remote team (6+ people);
- Telegram / Instagram as a work environment: DAU, MAU, ER, UGC;
- English Upper-Intermediate or higher;
- Proficiency with BI dashboards and community quality metrics;
Схожі вакансії
З блогу Trackr
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