Senior Delivery Manager
- Рівень:
- senior
- Джерело:
- djinni.co
Що робити
- Be the trusted face of Empat for your accounts — regular in-person time with clients, including travel, on-site working sessions, and industry events.
- Build genuine rapport with business and technical stakeholders up to founder/C-level, and keep clients happy and referenceable — strong NPS/CSAT.
- Spot new needs on your accounts and drive renewals and expansion together with Sales.
- Own delivery end-to-end across your book — on-time delivery, healthy project GPM, target utilization, and zero delivery-caused billing slips.
- Set up and run delivery governance on your accounts: steering cadence, status reporting, risk register, and clear escalation paths.
Що пропонуємо
- Competitive compensation with performance-based incentives tied to your individual impact and business outcomes;
- Real ownership - you'll drive initiatives end-to-end, make independent decisions, and be accountable for results in your domain;
- Influence that goes beyond your role - contribute to strategic initiatives, cross-functional planning, and how we grow as a company;
- Mentorship and knowledge sharing - both ways: you'll learn from experienced colleagues and have room to share your expertise;
- Modern tools, structured development programs, workshops;
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