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NetSuite Administrator IRC300632

Джерело:: djinni.co

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Що робити

Serve as the primary point of contact for NetSuite end-user support, triaging and resolving incoming tickets within defined SLAs.
Perform day-to-day account administration: user provisioning and deactivation, role assignments, permission adjustments, and basic security maintenance.
Troubleshoot common front-end issues including saved searches, dashboards, forms, fields, and transaction errors.
Escalate complex L2/L3 issues to senior administrators with clear, well-documented context and reproduction steps.
Provide first-line support for iPaaS / integration solutions — monitoring integration runs, reviewing logs and error queues, and identifying failed records for remediation.

Що очікуємо

4–5 years of hands-on NetSuite exposure in an administration, support, or end-user capacity.
Familiarity with the core NetSuite modules and end-to-end business processes, with emphasis on Record to Report, Order to Cash, Procure to Pay, Demand to Buy, and 3PL / warehouse integration flows.
Strong troubleshooting mindset with the ability to triage, document, and escalate issues methodically.
Comfort reading and interpreting logs, error messages, and integration outputs.
Excellent written and verbal communication skills, with a customer service orientation.

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