IT Support and Systems Administrator
- Джерело:
- djinni.co
Що робити
- Provide daily technical support across hardware, software, and networks — documenting tickets and resolutions.
- Set up and maintain workstations, peripherals, and office IT equipment (imaging, patching, and backups).
- Manage user accounts and access throughout the employee lifecycle (onboarding → changes → offboarding).
- Maintain accurate IT asset inventory and oversee allocation, lifecycle management, compliance, and vendor coordination.
- Troubleshoot and support network and system services (Wi-Fi, VPN, DNS, printers, basic servers) with clear escalation paths.
Що очікуємо
- 1–3 years’ experience in IT support or system administration (preferred).
- Proficiency with Windows & macOS environments and common productivity suites.
- Familiarity with networking concepts, VPNs, and basic server management.
- Strong problem-solving skills with a customer-first approach.
- Excellent English communication skills (spoken & written).
Що пропонуємо
- Scripting & automation (Bash, Perl, Python).
- SIL scripting for Jira.
- Experience with Windows Server.
- Soft Skills
- Languages: English required, Greek & Russian a plus.
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