Compliance and Banking Relations Specialist - Bank-Facing (Crypto/Fintech)

Що робити

• Own SoF/SoW assessments end to end: reviewing documentation, building the narrative, and explaining it in detail to banking partners and third-party providers when they query incoming transactions
• Represent the company directly with banks, EMIs and PSPs — in writing and on live calls — for KYC requests, incoming-transaction queries, recalls and disputed payments, defending our position with evidence.
• Support onboarding of EMI and banking partners to our regulated exchange legs: walking their compliance teams through our customer flow and KYC/EDD framework from start to finish
• Handle contested cases end to end: SEPA/SWIFT recalls, fraud-related fund-return requests and payment disputes, including evidence packages and formal responses
• Contribute to transaction monitoring, escalations and continuous improvement of our compliance procedures