Chat Manager / Concierge Service Manager
- Зарплата:
- $500 - $700 на місяць
- Джерело:
- djinni.co
Що робити
- Respond to guest inquiries and messages for our short-term rental brand on platforms like Airbnb and VRBO
- Respond to client inquiries and messages for our health and wellness brand across chat, email, and other support channels
- Handle guest and client requests, concerns, and questions in a timely, polite, and professional manner
- Coordinate check-ins, check-outs, and special requests with internal operations staff
- Support health and wellness clients with general inquiries and appointment/consultation scheduling, routing any clinical questions to the appropriate licensed provider (no medical advice is given by this role)
Що очікуємо
- English: Intermediate to Upper-Intermediate (written and spoken)
- Strong writing skills with a polite, clear, and professional tone
- Experience in customer support or hospitality is a plus
- Comfortable communicating with two different types of customers (short-term rental guests and health & wellness clients)
- Ability to multitask and manage multiple chats
Що пропонуємо
- Long-term remote position with a growing international company operating two brands
- Evening and night shift availability
- Supportive team and clear communication processes
- Valuable experience across the hospitality/property tech and health & wellness industries
- Monthly salary tied to the US dollar
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