Meet the YozmaTech
YozmaTech isn’t just another tech company — we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact. Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family — you’ll feel right at home with us.
Our client is a fast-growing, six-year-old, cloud-native SaaS company with approximately 90 employees worldwide. They deliver the world’s first unified Secrets & Machine Identity platform — trusted by Fortune 100 companies and industry leaders. The platform integrates Vaultless Secrets Management, Certificate Lifecycle Management, Next-Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to secure and manage the entire lifecycle of both machine-to-machine and human identities across all environments. Backed by leading cybersecurity investors and financial institutions, our client is redefining identity security for the modern enterprise.
We are seeking a Senior Technical Support / DevOps Engineer with strong hands-on expertise, a deep understanding of infrastructure and systems, and proven customer-facing experience.
Key Requirements:
Technical Expertise: 🔹 Strong hands-on experience with Kubernetes (cluster internals, networking, namespaces, pod communication, troubleshooting); 🔹 Solid knowledge of Docker and containerized environments; 🔹 Advanced Linux system administration skills; 🔹 Practical experience with AWS (GCP is a plus); 🔹 Strong understanding of networking concepts (cloud & on-prem); 🔹 Experience with certificate lifecycle management, encryption, and key management; 🔹 Strong troubleshooting skills in distributed systems; 🔹 Experience with CI/CD pipelines and DevOps practices; 🔹 Scripting skills (Python and/or Bash); 🔹 Understanding of security fundamentals (authentication, authorization, encryption); 🔹 English — Upper-Intermediate or higher.
Preferred Qualifications: 🔹 Experience with Terraform and/or Ansible; 🔹 Familiarity with GCP; 🔹 Experience with Windows administration;
Support & Customer-Facing Experience: 🔹 Proven experience in L3 (or higher) technical support; 🔹 Ability to perform live troubleshooting with customers; 🔹 Experience working with ticketing systems; 🔹 Strong communication skills with the ability to explain complex technical issues clearly; 🔹 Experience supporting enterprise/B2B customers; 🔹 Ownership mindset (incident management, escalation, RCA);
Documentation: 🔹 Ability to create and maintain knowledge base articles, runbooks, and SOPs;
