BigD is seeking a passionate Senior Email Specialist (iGaming) to join our team. In this hybrid role, you’ll set up and maintain our email infrastructure to ensure top deliverability while also creating and executing effective marketing campaigns.
Location: Remote/Flexible (Serving a top-tier LATAM iGaming Brand)
Are you an Email Marketing Technologist obsessed with deliverability, infrastructure, and automation? Do you thrive on optimizing complex systems to ensure every message lands in the inbox?
We're a leading iGaming operator in the LATAM market, and we're looking for a highly skilled and passionate Senior Email Specialist to own the technical backbone of our retention strategy. This role is crucial for maximizing the reach and effectiveness of our large-scale marketing communications.
💡The Core Focus: Technical Email Infrastructure & Deliverability
This role is the technical guardian of our entire email ecosystem. You'll ensure peak performance for millions of sends, directly impacting customer engagement and Lifetime Value (LTV).
What You'll Master:
Email Infrastructure Ownership: Conduct a thorough technical audit of our current setup. Configure, maintain, and monitor essential protocols including SPF, DKIM, and DMARC records to secure high sender trust.
Deliverability & Reputation Management: Develop and execute strategies for IP/Domain reputation management and targeted warm-up plans. Relentlessly troubleshoot and resolve complex deliverability issues, including managing blacklists, spam traps, and bounce handling.
Automation & Campaign Execution: Develop, deploy, and manage sophisticated triggered and automated email flows alongside large-scale newsletters. Utilize basic HTML/CSS skills for quick template troubleshooting and optimization.
Compliance & Monitoring: Guarantee strict adherence to global email regulations like GDPR and CAN-SPAM. Track and analyze key technical metrics: inbox placement, spam complaints, bounce rates, and overall system health.
Retention Strategy Tech: Collaborate on the development of multi-channel retention strategies (email, SMS, push) and apply A/B testing methodologies to technically optimize Customer Journey Maps.
✅What You'll Bring to the Table:
2+ years of dedicated experience in email deliverability and marketing at scale.
Solid expertise in technical email authentication protocols: SPF, DKIM, DMARC, and a deep understanding of feedback loops and sender reputation.
Proven hands-on experience running and optimizing large-scale email campaigns (100k–1M+ sends).
